Service

The highest level of process reliability and efficiency – for the entire machine life

All of our customers use Schütte machines for decades - and some even for several generations. The secret behind this extraordinary service life is the combination of sustainable, stable machine construction, maintenance-specific design and reliable service.

Schütte thus offers stocks of spare parts for machines aged 50+ and trains our Service personnel accordingly.

Your team from Schütte Lifecycle Service accompanies you and your Schütte machine effectively over the entire life cycle: from initial acceptance to a possible relocation. Our mission is: To take care – all over the world and for the complete lifetime of the machine.

Technical support included

In the event of a malfunction, the experts on our Service Hotline are available for you immediately. Rapid help and targeted solutions are often possible directly via the Internet connection of your machine or through a personal telephone conversation. In other cases, our highly qualified Service technicians are quickly on site in your company. Thanks to our numerous branches in the most important markets, we are always near to our customers.

Technical support included

Spare parts directly from Schütte

Any original Schütte spare parts that are required are usually in your company within 24 hours upon request. For spindles and other high-value components, we offer you a replacement service with reconditioned overhauled parts. Alternatively, our repair service in Cologne, Shanghai, Tokyo or Jackson MI is at your disposal.

With new settings or updates by our experts, your tried-and-tested Schütte machine is perfectly equipped also for new tasks. In the event of possible discontinuations of electronic components, we can offer corresponding retrofit solutions which you can also combine upon request with general overhauls at our worldwide base warehouses or on site in your company.

Spare parts directly from Schütte

Advice from our experts

Higher availability, faster processes, optimised repair: just consult our experts. We will analyse and optimise the machine and environment, or we will advise you how to set up a perfectly equipped spare parts store.

Advice from our experts

Service packages as requested

Our service packages secure the value and availability of your investment, for example, through checklist-supported inspections, scheduled maintenance or teleservice. We supply proven modules, tuned individually to your requirements. The result is a preventive measure that reduces malfunctions in your production processes to a minimum.

Service packages as requested

Training courses for every machine

Sustainable efficiency and full availability of your machine are not assured by well-developed technology alone. Performance is also absolutely dependent on the motivation and qualifications of your operating and maintenance personnel. As the manufacturer, we are naturally in the best position to provide your employees with further qualifications. The Schütte Training Center offers your company modular training courses covering our entire machine range.

Training courses for every machine

Uwe Arens

Business Manager, Service

+492218399747