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Support Schütte Lifecycle Support

Customised service packages for your Schütte machines

Cooperation based on partnership

Co-operation throughout the complete life cycle of your Schütte machine based on our tested, customised Service packages provides the best preconditions for ...

  • stabilising the availability and efficiency of your machine at the highest level
  • safeguarding the value of your investment
  • keeping your machine constantly up to date

Schütte Lifecycle Support Basic

  • Technical support by telephone: our experts diagnose and correct operating and setting errors with you on the telephone during our business hours
  • Remote diagnosis service: our specialists diagnose and correct operating and setting errors via a safe Internet connection following its activation by you
  • Defined reaction times: in case a technician is required on site, Schütte shall ensure that a qualified technician arrives at your company within a time agreed between your company and Schütte.

Schütte Lifecycle Support Classic

All services from Schütte Lifecycle Support Basic plus:

  • Regular checklist-supported inspections and maintenance in accordance with Schütte specifications
  • Regular on-site consultation with regard to the technical status of your Schütte machine
  • Special terms for spare parts or repair orders resulting from these measures

Schütte Lifecycle Support Premium

All services from Schütte Lifecycle Support Classic plus:

  • Regular training courses for operators and repair personnel
  • Special service conditions

Schütte Lifecycle Support Individual

Based on the existing modules, together with you we develop a tailored package fully geared to the individual requirements of your company. 

Your contact for your Automatics and Grinding Machines request!

Uwe Arens
Uwe Arens
Business Manager, Service
+49 221 8399 747