Schütte Service packages
Customised insurance for your Schütte machines
Co-operation throughout the complete life cycle of your Schütte machine based on our tested, customised Service packages provides the best preconditions for ...
- stabilising the availability and efficiency of your machine at the highest level
- safeguarding the value of your investment
- keeping your machine constantly up to date
Schütte Lifecycle Support Basic
- Technical support by telephone: our experts diagnose and correct operating and setting errors with you on the telephone during our business hours
- Remote diagnosis service: our specialists diagnose and correct operating and setting errors via a safe Internet connection following its activation by you
- Defined reaction times: in case a technician is required on site, Schütte shall ensure that a qualified technician arrives at your company within a time agreed between your company and Schütte.
Schütte Lifecycle Support Classic
All services from Schütte Lifecycle Support Basic plus
- Regular checklist-supported inspections and maintenance in accordance with Schütte specifications
- Regular on-site consultation with regard to the technical status of your Schütte machine
- Special terms for spare parts or repair orders resulting from these measures
Schütte Lifecycle Support Premium
All services from Schütte Lifecycle Support Classic plus
- Regular training courses for operators and repair personnel
- Special service conditions
Schütte Lifecycle Support Individual
Based on the existing modules, together with you we develop a tailored package fully geared to the individual requirements of your company.